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IPM Stage 2
Creating the Stability Foundation

Go to "Value Mapping Method" Go to "Technologies for Process Improvement" Go to "Standardized Work" Go to "Visual 5S" Go to "Statistical Control & Response" Go to "Engaging Your People" IPM is built on a foundation of stability. Without stability in day-to-day operations, improvement efforts can be unsustainable, ineffective or futile. Process management systems that deliver stability and predictability in day-to-day operations enable you to claim the rewards of intelligent, integrated improvement efforts.

Improvement requires time and attention. In an environment of unpredictability, improvement is unable to weather the storm of crisis and firefighting. Improvement efforts are shoved on the back burner because of the latest crisis requiring attention. In the absence of well-designed systems for day-to-day process management, ad hoc process management replaces this foundation of stability, with issues and problems being addressed as they arise. Planning suffers, people suffer, customers and shareholders suffer. Improvement is scarcely detectable let alone sustainable.

The stability foundation is built on three essential pillars, making the workplace work for you and ensuring that work progresses smoothly and predictably, without interruption.

Binding them together is the way in which people are engaged in day-to-day process management decisions and actions. Well designed process management systems make it possible for people to "take control of their day to day work," use their full thinking ability and direct that ability toward meeting the organization's goals.

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